![]() Create a backup of the greylist database.Note: Stopping the services will stop anti-spam filtering.The following procedure will explain how to run an integrity check on the GFI MailEssentials greylist database to ensure it is not corrupt: The GFI MailEssentials Greylist feature will fail to process emails if the greylist database is corrupt. Ensure that you have not excluded the IP address of your own mail server Ensure that you have not included your own domain or any generic top level domains such as Click on the " IP exclusions" tab. Proceed to " Anti-Spam" > " Anti-Spam Filters" > " Greylist".Perform the following procedure to review the Greylist exclusions: ![]() Under the General tab, ensure that Enable Greylist is checkedĮnsure that there are no incorrect exclusions configured in the GFI MailEssentials configuration.Right click on the Greylist node and select Properties.Proceed to Anti-Spam > Anti-Spam Filters.Open the GFI MailEssentials Configuration.Perform the procedure described below to ensure that the GFI MailEssentials greylist feature is enabled: No emails are being detected as spam by the GFI MailEssentials greylist anti-spam filter.
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